Terms of Service

1. Who we are

nervur is a secure communication and collaboration platform operated by Parma Digital SRL, registered in Romania. Parma Digital is the single operator and merchant of record for the platform.

These terms apply to nervur-core — identity, messaging, files, calls, and the platform substrate — and to your account across every hub you use.

2. The service

nervur is the secure channel between an organization and the professionals it works with. Work happens in workspaces — sealed rooms that hold membership, roles, files, and the full timeline of a case, a fiscal period, or a deal.

Encrypted workspaces are end-to-end encrypted — not even nervur can read the content. Who participates and workspace names stay visible for operations; the content does not.

3. Your account and identity

One nervur account works across every hub you use and every device you own. You are responsible for keeping your account credentials and your devices secure.

A sealed workspace trusts the devices in it. Verifying your devices is what makes the seal end to end; unverified devices weaken it.

4. Members, authority, and billing

The people you invite to a workspace are free. You pay only for authority — owning workspaces on a paid plan. Members are never billed for being members.

Paid plans are billed per person, not per workspace and not per member. Prices are shown exclusive of VAT, which is added where applicable. Payments are handled by our payment provider.

You may cover another user's plan ("covered by you"); the sponsored user then carries your name on their plan. You remain responsible for the cost you sponsor.

5. Acceptable use

You may not use nervur to break the law, to harm others, or to disrupt the platform. You are responsible for the content you place in your workspaces.

Because encrypted-workspace content is sealed, we cannot and do not monitor it. Responsibility for that content rests with the people in the room. We act on abuse reported through structure and metadata, and on anything that threatens the platform's operation.

6. Hubs and third parties

Hubs are vertical apps that run inside nervur — each sandboxed, each sealed, none able to reach beyond its own rooms. A hub is owned by its publisher, who is the controller of that hub's business content. nervur holds none of a hub's business data.

Where a hub or a payment is provided through a third party, that party's terms also apply to that part of the service.

7. Availability and changes

We work to keep nervur available and secure, but we provide the service on a best-effort basis. The platform evolves; features may change, and we will give notice of material changes.

We may update these terms. When we do, we post the new version here with a new date. Continued use after a change means you accept the updated terms.

8. Liability

To the extent permitted by law, nervur is provided "as is." Nothing in these terms limits rights you hold as a consumer under EU or Romanian law.

We are not liable for indirect or consequential loss, or for content we cannot access because it is sealed.

9. Governing law

These terms are governed by the laws of Romania and the European Union. Disputes are subject to the competent courts of Romania, without prejudice to mandatory consumer protections.

Questions about these terms: office@nervur.com.